Frequently Asked Questions

1. What does IKM Instrument Rental AS offer?

   • We specialize in renting various measuring instruments and pumps for industrial and technological needs.

   • In addition, we perform calibration of flow meters and service on pumps.

2. Where is IKM Instrument Rental AS located, and where do I pick up the equipment?
   

   • Our head office is located in Sola municipality, and our address is: Ljosheimvegen 12, 4051 Sola

   • We also have an office in Perth, Australia.

   • If you wish to pick up the equipment yourself, you can collect it from us at Ljosheimvegen 12. Drive to the gate marked "IKM Instrument Rental AS" and ring the doorbell - the gate will open. You do not need protective equipment to pick up equipment from us.

   • Normal opening hours for picking up goods are 08-16

3. How can I contact IKM Instrument Rental AS?
   

   • Contact us at +47 51 71 95 40 or iRent@IKM.no.

   • For inquiries outside office hours, you can call our 24/7 duty phone at +47 51 71 95 95.

4. What if I can't find the equipment I need on rental.no?
   

   • Even if you might not find the specific equipment you need on our website, we might still have it in stock. We have over 9200 measuring instruments in our rental park, and not everything is listed on the website. Please contact us for specific inquiries!

5. How do I return rented equipment?
   

   • Return address: IKM Instrument Rental AS, Ljosheimvegen 12, 4051 Sola.

   • (For customers of IKM Measurement Service AS in Australia, their address applies.)

6. How do we ensure the quality of our instruments?
   

   • All our instruments come with a calibration certificate. The instruments are calibrated with traceable calibration, ensuring accurate and reliable measurements.

7. What is "traceable calibration"?
   

   • Traceable calibration means that the instrument is calibrated with equipment that has a traceable reference to national and international standards, ensuring accuracy and reliability.

8. Does IKM Instrument Rental AS offer worldwide shipping?
   

   • Yes, we offer worldwide shipping.

9. Where should invoices be sent?
   

   • For invoices, please use the following address: faktura.ikminstrumentrental@IKM.no

10. Where can I find terms and conditions?
    

    • Terms and conditions for both Norway and Australia are available on our website under "Terms and conditions"